We do our best to ship orders out within 1-5 business days. All Canadian and International orders are shipped standard mail with tracking. If you need your item sooner, please send us a detailed email before placing your order.
Due to high shipping costs, we do not offer returns. We strive to offer quality products that your little one will love. However, if you are not 100% satisfied with your purchase please send us a detailed email to firstname.lastname@example.org and we will do our best to make things right. In the event that a return is accepted, the customer is responsible for all return shipping fees. Original shipping fees will not be refunded. Only once we recieve the package with all tags and original packaging will a refund be givien.